Shipping Destinations
We ship to the following countries and regions, subject to delivery availability at your address:
- North America: Canada, Mexico, and the United States.
- Asia: Mainland China, Hong Kong, Macao, Taiwan, India, Indonesia, Israel, Japan, Malaysia, the Philippines, Saudi Arabia, Singapore, South Korea, Thailand, and Vietnam.
- Europe: Austria, Belarus, Belgium, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Ireland, Italy, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, and the United Kingdom.
- Oceania: Australia.
Enter your shipping address at checkout to confirm whether we can deliver to your location.
Order Processing & Delivery
Orders typically ship within 1–2 business days after they are placed. Delivery typically takes 7–15 business days after dispatch.
Delivery times are estimates and may vary due to carrier delays, severe weather, customs clearance, or local holidays.
Shipping Fees & Taxes
For supported destinations, shipping is free on orders of US$99 or more. Orders below US$99 have a US$15 shipping fee. Applicable taxes are calculated at checkout based on your shipping address and included in the total you pay when placing your order.
Order Tracking
Once your order ships, use the tracking number or tracking link in your shipping confirmation or on your order status page, when available. For international shipments, tracking updates may appear only after the package is handed to the local carrier.
If you cannot find your tracking details or tracking has stopped updating, email support@aberi.ai with your order number so we can check the shipment.
Address Changes & Delivery Issues
If you need to change your shipping address, email support@aberi.ai as soon as possible with your order number and the correct address. Once your order has shipped, we may be unable to change the address.
If your package hasn’t arrived within the estimated delivery window, or tracking shows it was delivered but you haven’t received it, email support@aberi.ai with your order number so we can look into it.
If an item arrives damaged or defective, or if you receive the wrong item, see our Return & Refund Policy.