Warranty Policy

aberi Pod comes with a 12-month limited hardware warranty beginning on the date your device is delivered.

This warranty covers defects in materials or workmanship that affect the normal operation of your aberi Pod when used in accordance with the user guide. Coverage applies to the original device and its original hardware components.

This 12-month commercial warranty is in addition to your statutory rights and does not affect them.

European Union. Consumers are entitled to a legal guarantee of at least two years from delivery under applicable national law.

United Kingdom. Your statutory rights under the Consumer Rights Act 2015 are unaffected by this warranty.

This limited warranty does not cover:

• Normal wear and tear, cosmetic wear from ordinary use, or normal battery aging.
• Damage caused by drops, impact, liquid exposure, or use outside the operating conditions described in the user guide.
• Damage caused by improper use, storage, or maintenance.
• Damage caused by unauthorized disassembly, repairs, modifications, or the use of incompatible parts or accessories.
• Add-on accessories are not covered by this limited warranty.

If an item arrives damaged or defective, or if you receive the wrong item, see our Return & Refund Policy for replacement and refund options.

We handle warranty service in Hong Kong.

Before sending your device back, email support@aberi.ai with:

1. Your receipt, order confirmation, or other valid proof of purchase.
2. Your device serial number.
3. A brief description of the issue.

Our support team may ask for additional information or guide you through troubleshooting. If we need to inspect your device, we’ll provide the shipping address and instructions.

If inspection confirms a defect covered by this warranty, aberi will repair or replace the device at no charge for the repair or replacement itself.

If we confirm a covered defect, we cover the cost of shipping the device to us. Contact support before sending your device so we can confirm the arrangements. This does not limit any right to a remedy without shipping costs under applicable law.

This warranty grants specific legal rights, which may vary by jurisdiction. Consumers in certain regions may have additional statutory rights that are not limited or superseded by this warranty policy.

For warranty questions or service requests, email support@aberi.ai.

aberi Pod contains a rechargeable battery. Keep the device out of household trash and take it to a local electronics collection point that accepts devices with batteries. Check your local recycling instructions for an appropriate collection site.